FAQs

PRODUCTS

 

What is biodegradable glitter? How is it different from standard glitter?


Biodegradable glitter is, quite simply, glitter that is biodegradable: ours is made from sustainably sourced plants. Standard, conventional glitter is made from plastic that ends up in our oceans and other eco systems, but our gorgeous Bioglitter is marine and waste water biodegradable and OK Compost Home Certified (but has an indefinite shelf life under normal storage conditions). 


Is Bioglitter as good as plastic glitter?


It’s better. Bioglitter is just as sparkly and pretty as plastic glitter, but softer to the touch. Add that to the fact that it doesn’t have the environmental impact that comes with single use plastic glitter and you’ve got a gorgeous, sparkly product that is all round better!


What can Bioglitter be used for?


Bioglitter is suitable for use in:

  • Wax melts and candles
  • Bath bombs, bubble baths, shower gels, nail polish and other cosmetic products
  • Festival glitter, glitter tattoos and make up
  • Beard and hair glitter
  • Weddings, Christenings, Communions
  • Birthday parties and face painting
  • Jewellery making
  • Resin art
  • Craft projects

What is Bioglitter made from?


Our Bioglitter is made from a biodegradable cellulose film which itself is made from sustainably and ethically sourced trees, primarily eucalyptus.

 

Are your products cruelty free?


Yes! It’s really important to us that our gorgeous glitter is kind not just to our planet but to it’s inhabitants as well. So all our products are cruelty free and we will never stock anything that has been tested on animals.


Are your products suitable for vegans?


Yes! We are against animal cruelty so all our products are cruelty free and contain no animal products. Our Bioglitter is made from plants and our mica is mined from rock.


Is your glitter biodegradable?


Yes! Our bioglitter was independently tested by OWS Belgium to ISO14851/2 fresh water biodegradability and proven to biodegrade highly in the natural environment. So our glitters are biodegradable, plant based and 100% cruelty free. Guilt free sparkles!


Are your products cosmetic grade?

Yes. Our glitters and micas are all cosmetic grade and as such suitable for use in bath and body products, as well as a multitude of other creative products. We are very happy to provide you with the Data Sheets needed for your cosmetic assessments. Just 
contact us and we will email them to you.


Does your glitter contain phthalates or parabens?


No. Our glitters are free from phthalates, parabens and phosphonates.


Where does your glitter come from?


We are proud to be official stockists of Ronald Britton BioglitterTM. Ronald Britton are a British company who are the inventors and manufacturers of all our biodegradable glitters. They are world leaders in their field and set the standard in authenticated eco-friendly glitters: BioglitterTM is the highest performing eco-friendly cosmetic glitter range on the market. This means that when you buy from us you are getting the good stuff, the very best biodegradable glitter out there (would you expect anything less?).


Has your mica been sourced using child labour?


No! Our mica is responsibly sourced and cruelty free. We would never purchase or sell mica that has been mined using child labour.


What grade of purity is your mica?


All our mica is of the highest level of purity. Mica is mined from rock so lower grade purities are more likely to sink. Because ours is a higher level of purity it works extremely well in wax melts, nail polish, resin and other products to create the beautiful shimmer effect we have all become familiar with.


Does your glitter or mica have a shelf life?


Both have an indefinite shelf life under normal conditions. We recommend storing in a sealed container away from bright lights and strong heat.


SHIPPING


How much do you charge for delivery?


Our delivery charges start from just £1.35, for our 5ml tubs and pouches of glitter. For parcels containing larger tubs, shipping starts from £3.65 for 2nd class, with the option to upgrade to 1st class from £4.25. We offer free shipping on all UK orders over £100.


Who do you use for shipping?


We use Royal Mail for all orders within the United Kingdom. International orders may use other carriers. You can choose between 1st and 2nd class at the checkout.


What is your delivery policy?


We aim to dispatch all orders within 1-2 working days, with the vast majority of orders receiving next working day dispatch. Please note this is not guaranteed. Delivery time within the UK is usually 1-3 working days from dispatch, depending on the chosen delivery method, but can be longer at busy periods or for remote locations. Read our delivery policy here.


I need my order quickly, can you ship first class?


Yes, just choose 1st Class or Tracked 24 at the checkout. It’s always worth letting us know if you’re in a hurry and we will do everything we can to get your order out asap.


Do you ship internationally?


We currently only ship within the UK but have plans to expand this during this year. Please keep an eye on our social media, or sign up to our newsletter for news on this.


What is your returns policy?


We are very happy to accept returns and/or exchanges on all our glitters and micas. Please see our delivery and returns policy for more information.


My order has not arrived yet, what should I do?


Orders will normally arrive to you within 1-3 working days from dispatch, depending on your chosen delivery method. You will receive an email from us when your parcel is dispatched. If you have not received your order after 5 working days from dispatch, please contact us and we will do everything we can to help resolve this for you.


REGULATIONS


Can I use your products in bath and body products?


Yes. Our glitters and micas are all cosmetic grade and as such suitable for use in bath and body products, as well as a multitude of other creative products.


Are your glitters and micas subject to the CLP regulations?


No. Our bioglitters and micas are not classed as hazardous chemicals or mixtures under the CLP regulations. They therefore do not require a CLP label or UFI number. They do, however, need to be included in your cosmetic assessments for bath and body products.


Where can I get hold of the documents I need for my cosmetic assessments?


We are very happy to provide you with the Data Sheets needed for your cosmetic assessments. Just contact us and we will email them to you.


POLICIES


What is your privacy policy?


We take your privacy very seriously. We would never sell your details or pass them on to any third party, except as is expressly required for the delivery of your goods. More details on our privacy policy can be found here.


Where can I find your terms and conditions?


Our terms and conditions can be viewed in full here.


Do you charge VAT?


No. We are a small company and as such are not VAT registered. This means the price you see on our website is the price you pay, with no surprises at the checkout.


CONTACT


How can I contact you?


Please feel free to contact us using our contact form or message us via Facebookor Instagram.


Where is your registered office?


Our registered office is Sparkle Town Limited, Eastway Enterprise Centre, 7 Paynes Park, Hitchin SG5 1EH. Please note this is not our correspondence address. If you need to send anything to us by post please contact us first.


Where are you located?


We work from our studio in Letchworth Garden City, North Hertfordshire.


Can I come round and see your glitters? 


Unfortunately we are unable to offer this service at this time, due to the excessively high insurance premiums associated with receiving customers at our premises.


I like to know a bit about the company I’m buying from, can you tell us about yourself?


Of course! Sparkle Town is run by Josie Boulter with help from hubby Alex. We pride ourselves in supplying top quality products and providing excellent customer service. We live in North Hertfordshire with our two small children. You can read more about us here.


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Biodegradable Glitter  Bioglitter Mixes  Biodegradable glitter bundles